We understand and share your concern about how personal information is collected, used and shared. We are committed to supporting the National Privacy Principles and our procedures relating to personal information are designed to ensure that you are fully protected under Australian privacy laws. This privacy policy covers our treatment of personally identifiable information that we collect when you are on our site, and when you use our services.

Personal information

We collect personal information when you send us emails or submit queries to us so that we can reply to your queries or requests for services and products. We will not sell, rent, loan, trade or lease personally identifiable information to anyone. We will only provide personally identifiable information about you to other companies or people when:

  • We have your consent to share the information
  • We need to share your information to provide the services and/or products you have requested
  • We need to send the information to companies who work on our behalf to provide a requested service and/or product to you
  • We respond to court orders or legal processes
  • We find that your actions on our website violates the terms of service, or any of our usage guidelines for specific services and/or products.

We may collect personally identifiable information when you visit or use our website for the following reasons:

  • To fulfil your requests for certain services, products and information
  • To provide you with the best possible service
  • To enable us to contact you.

Use of cookies

When browsing or searching our site, our server automatically collects navigational data to help us improve our website content and navigation. One way navigational data is collected is by placing ‘cookies’ in your browser file on your hard drive. Cookies do not capture or track any personal information and cannot identify you as an individual. You can usually modify your browser to prevent this happening, if you choose to.

Information storage

We understand that security of personal information is paramount. We take all reasonable steps to ensure the personal information we hold on our server is not subject to loss, misuse or unauthorised access or alteration.


Our site may contain links to other websites. Please note that these websites may have a different privacy policy to ours, and you should check the policies on those sites.

Contact us

If you wish to know what, if any, personal information we hold about you, or you wish to correct any personal information we may hold about you, you may access and correct such information by contacting us via the details on our contact page.


In creating this website, and our associated services and products, we have done our best to ensure the information contained here is true and accurate. However, we accept no responsibility and disclaim all liability regarding errors, inaccuracies or misstatements.